“As we invest in expanding our award-winning hotel, we also wanted to invest in technology that dramatically exceeds guests’ expectations – INTELITY helps drive that result.”įireKeepers will use INTELITY’s award-winning platform to streamline operations and create a frictionless guest experience across the property.
“We know our guests are looking for mobile check-in and enhanced on-demand services,” said Jim Wise, FireKeepers VP of Marketing. The current hotel tower has been designated a AAA Four Diamond award winner for the past five consecutive years, and the new eight-story tower will align with FireKeepers’ same standards of excellence. INTELITY®, the broadest guest engagement and staff management platform in hospitality, announced today that it has inked a deal with FireKeepers Casino Hotel in Battle Creek, MI as part of the hotel’s multi-million dollar expansion.
The award-winning property looks to hospitality’s broadest platform to elevate guests’ experience